Our first real snafu. The glass in the sconces was perfect but the finishing on the back plate was nothing like the sample we had seen in the store. The photo is of My Beloved holding the new one up next to the sample.
So, we had to send them back, not only because they were not as expected, but also because our contractor worried that they might rust with the thin finish on what we received. The manufacturer was very accommodating, offering immediately to replace them, so we mailed them back last week. Sadly, that likely means a 2-3 week delay. *sigh*
However, if that's the worst thing that happens in this very complicated process, I guess we will be lucky. Fingers crossed, here we go!